Refund & Cancellation Policy
Effective date: 14. October 2020
Welcome to the Shipping, Returns and Refund Policy of Expand Yourself Academy | Thomas Jordan (“Expand Yourself Academy | Thomas Jordan”, “we”, “us” and “our”). This policy applies to the Expand Yourself Academy | Thomas Jordan websites which include lead magnet guide and perfectgoalhitter.com websites for the books shipped by Expand Yourself Academy | Thomas Jordan and the refund policy for our Online Courses, tickets and any of our services.
For Books - Order for Books Once you purchase a book from out Site, you will receive an email confirmation once your order has been successfully placed, it will include your order number and shipping method. Please make sure your shipping address is correct as we are unable to redirect goods once they are on route to you. Any incorrect address details will often result in the parcel being returned to the sender, in which case you will be charged for re-delivery. We will not be responsible for any misplaced or unclaimed parcels by the courier company.
Delivery FeeThe delivery fee must be paid by the buyer which may vary depending upon the location.
Delivery Time Orders can take up to 48 hours to be processed and shipped. Orders will arrive within 3 to 7 business days after processing normally.We are not responsible for delays outside our control. If delivery of the products to you is delayed by an event outside our control (e.g. because of postal/courier delays, Co-Vid 19, logistics or bad weather), we’ll let you know as soon as possible.
Book Refund Policy For returns/refunds, the book must be unused, sealed and in the same condition that you received it. It must also be in the original packaging. The item of return must be as we sent it - without damages such as, but not limited to tears, or tampering. You must email us first at [email protected] with the email subject ‘Return/Refund’ request and the details within 7 days from receiving the item.If we suspect that the Customer is making repeat returns, Expand Yourself Academy | Thomas Jordan retains discretion and the right to deny or disapprove a return/refund request.
Coaching Programs
No refund request is accepted for Coaching Programs. The Coaching Programs can be cancelled after meeting the minimum required payments. Pease initiate the cancellation process by sending an email to support @ expandyourself.com.
Until you officially cancel your subscription, it is understood that you will continue making payments for the program.
Coaching Sessions
All session are conducted on a one to one or group basis. Coaching sessions can be re-scheduled within 24 hours in advance and will remain non-refundable afterwards.
Online Courses Expand Yourself Academy | Thomas Jordan offers a 30 days money back guarantee for the Online Courses. This is not valid if the Online Course is part of a Coaching Program. Please send us an email on [email protected] to initiate a request.
Offline Event Tickets
All Offline Tickets are non-refundable after 30 days. Customers are permitt to transfer the offline ticket one time to another person but will remain non-refundable.
Contact Us
For more information or to initiate a refund or re-scheduling request, please get in touch with our Customer Support team by sending an email on contact @ expandyourself.com
Facebook
Instagram
LinkedIn